OK..I surrender CSA wins!!:
katie saidI also had a case officer from the Personalized Services Team. I mention that every chance I get because they are really useful in getting consistent treatment while things are being sorted.
Nearth2002 saidLong story short, I ended up with a "special case officer" who I had direct contact with - I have her direct office phone, mobile number and she is based in the city so have the option of face-to-face meetings with her.
Sorry - mental fog day!
Nearth2002 saidIt has sorted many of the issues out, even though I didn't get the ruling overturned….
Are you saying that you were unsuccessful in getting the birth of your child recognized from the day he was born because you notified CSA after 28 days, or were you successful in sorting that but unsuccessful in other aspects?
Hi Katie, the process to get it overturned was so onerous it wasn't worth the effort. However, our case was reviewed fully and was very well explained. I felt at ease at the end of the process and everything has been going well for the past 5 months. She also helped with getting my ex into mediation by chasing her up all the time as she is 'forgetful'.