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A flippant political correctness post.

Nowdays the CSA call parents on their books 'customers'. Once parents were called 'clients'.

Both a client and a customer can choose whom they can receive services or goods from, whereas many involved with the CSA have no choice whatsoever. 

In todays politically correct world, shouldn't parents whom have no choice be called 'involuntary participants'?

I like 'CONVICT' has an historical feel. ( see thread - Governor Hawke's Convicts )

Any better suggestions?

Last edit: by zoehasrights


" Perspective depends on which side of the barbed wire fence you sit, or indeed if you are sitting on it! "
Honesty I dont thinks its that important, they could call us rubes and rename themselves gestapo and you would still have to pay Child support.

Rarghhhhhhhhhh!!!!!!!!!!!!

Han Solo routine "We're all fine here, thanks. How are you?" *weapons fire* "It was a boring conversation anyway!"
Lately the move is to call people citizens. Although that's an incomplete categorisation. In reality people can also be residents, non-residents, tourist, etc - internationalisation is going to change some of that thinking.

Client & customer are both wrong - client implies a service is being offered, Customer that someone is buying something or entering into a contract (voluntarily)

Probably a better term would be 'inmate' (as per jails) or 'perpetrator, convicted, financial supporter,the assessed, cash cow (bull!), complainer, victim/perpertrator (in reality the most accurate)'

Condemned is also good. You have been  Condemned to CSA - has a nice ring of truth to it.

 Maybe I am not explaining myself well enough
What used to bug me with the CSA was that their IVR phone menu ALWAYS put parents at the bottom of a long list when giving you the choices of which button to push……

Its changed recently but, still no number one for parents……. CSA……… PARENTS are number one, and should be the FIRST choice in the list…….

Its degrading to find yourself below lawyers in the list ;-)

They must find it difficult, those who have taken authority as the truth, rather than truth as the authority

I'll stick with customer as it implies service. I usually get reasonable service from CSA.

It appears I have lost "lucky Phil" though. I guess he retired. He was lovely, even if he had bad news.

Junior Executive of SRL-Resources

Executive Member of SRL-Resources, the Family Law People on this site (Look for the Avatars). Be mindful what you post in public areas. 
Artemis said
I'll stick with customer as it implies service. I usually get reasonable service from CSA.

It appears I have lost "lucky Phil" though. I guess he retired. He was lovely, even if he had bad news.
I think it should be parent, that's what we are … "if you are a parent press 1" then "if you are the paying parent press 77" and so on.

I know thats the word i want to hear when i am given the choices on the phone.

They must find it difficult, those who have taken authority as the truth, rather than truth as the authority

General Warning

WARNING

NB To all posters in this forum: In future all one line responses, unless providing factual information, will be removed. This forum is to provide information about the CSA, not idle chit chat or so called amusing remarks. Any posts that discuss, encourage or suggest at ways of ILLEGALLY AVOIDING CS payments will be deleted. Any sexist, racist, homophobic or vile remark will be edited, or deleted.

Further note: The CSA is NOT a Stalinist, Nazi, Maoist or any other repugnant regime; it is a large government department that collects money from one parent to give to the other parent, which in turn hopefully goes on the child.

Like any large government organisation, it often stuffs up, has people working for it who do not care, have gender bias etc. However, like any large government department, it has people who get it right, who care, have no gender bias etc. In other words: 'it is just like us' - human!

Monti

Executive Member of SRL-Resources, the Family Law People on the site (Look for the Avatars).   Be mindful what you post in the public areas. 
gooner said
Artemis said
I'll stick with customer as it implies service. I usually get reasonable service from CSA.

It appears I have lost "lucky Phil" though. I guess he retired. He was lovely, even if he had bad news.
I think it should be parent, that's what we are … "if you are a parent press 1" then "if you are the paying parent press 77" and so on.

I know thats the word i want to hear when i am given the choices on the phone.

I do remember one case officer I had that was helpful and pleasant to deal with. They might have gotten rid of her, I don't where she went??

I don't really care to much about what I'm called, thoughit would be good to have on my case file the way in which I prefer to be addressed ie. Mr, Mrs, Ms, Your Highness or Hey you etc.

Everyone has different level of respect they require from others. Society has developed this thing about titles, just look at what the garbage man is called. Yes I realise that the word 'man' is also not used today, don't sue me.

Just call me Wozza.

Plug me back into the Matrix
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